{"id":42393,"date":"2022-11-02T12:50:04","date_gmt":"2022-11-01T23:50:04","guid":{"rendered":"https:\/\/www.loadscan.com\/contrato-de-servico-e-suporte\/"},"modified":"2026-08-25T09:16:19","modified_gmt":"2026-08-24T21:16:19","slug":"contrato-de-servico-e-suporte","status":"publish","type":"page","link":"https:\/\/www.loadscan.com\/pt-br\/contrato-de-servico-e-suporte\/","title":{"rendered":"Contrato de Servi\u00e7o e Suporte"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 has-pattern-background has-mask-background fusion-parallax-none hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:300px;--awb-padding-right:0px;--awb-padding-bottom:275px;--awb-padding-left:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-image:url(&quot;https:\/\/www.loadscan.com\/wp-content\/uploads\/2025\/04\/MyScanner-Cloud-Service-banner.jpg&quot;);--awb-background-size:contain;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:80px;--awb-padding-right:15%;--awb-padding-left:15%;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 sep-underline sep-solid fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:60;line-height:1.0;\">Assinatura anual de manuten\u00e7\u00e3o e suporte do MyScanner<\/h1><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h2>O que voc\u00ea ganha&#8230;<\/h2>\n<p><strong>Acesso ao MyScanner, que inclui:<\/strong><\/p>\n<ul>\n<li>Acesso seguro em tempo real a todos os seus registros de varredura LVS\/MPS na nuvem.<\/li>\n<li>Tr\u00eas licen\u00e7as de usu\u00e1rio para o MyScanner. \u00c9 poss\u00edvel comprar licen\u00e7as adicionais conforme necess\u00e1rio. <\/li>\n<li>Perfil de carga 3D das varreduras*.<\/li>\n<li>Acesso ao controle remoto dos seus sistemas LVS\/MPS em campo.<\/li>\n<li>Painel de controle em tempo real que fornece uma vis\u00e3o resumida da atividade de cada scanner e identifica erros e avisos.<\/li>\n<li>A capacidade de exportar dados de varredura em formatos compat\u00edveis e visualizar e representar graficamente dados hist\u00f3ricos para obter uma vis\u00e3o geral mais detalhada do que nunca.<\/li>\n<li>Edi\u00e7\u00e3o e adi\u00e7\u00e3o de registros de digitaliza\u00e7\u00e3o manual.<\/li>\n<li>Acesso total \u00e0 API do MyScanner, que permite que voc\u00ea fa\u00e7a a integra\u00e7\u00e3o com aplicativos de terceiros, como software de ERP, emiss\u00e3o de bilhetes, contabilidade e faturamento.<\/li>\n<\/ul>\n<p>*\u00c9 necess\u00e1rio hardware LVS\/MPS compat\u00edvel para perfis 3D das digitaliza\u00e7\u00f5es<\/p>\n<p><strong>Suporte que inclui:<\/strong><\/p>\n<ul>\n<li>Acesso a suporte remoto com tempos de resposta e resolu\u00e7\u00e3o de SLA padr\u00e3o do setor.<\/li>\n<li>Diagn\u00f3stico remoto do hardware fornecido pela Loadscan.<\/li>\n<li>Diagn\u00f3stico remoto do software fornecido pela Loadscan.<\/li>\n<li>Diagn\u00f3stico remoto de pe\u00e7as em garantia.<\/li>\n<li>Atualiza\u00e7\u00f5es de software incorporado para seu sistema LVS\/MPS.<\/li>\n<li>Corre\u00e7\u00f5es remotas de software e altera\u00e7\u00f5es nas configura\u00e7\u00f5es do sistema.<\/li>\n<li>Corre\u00e7\u00f5es de erros.<\/li>\n<li>Acesso \u00e0s perguntas frequentes e ao portal de suporte.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><h2>O que voc\u00ea n\u00e3o entende&#8230;<\/h2>\n<p><strong>Suporte de:<\/strong><\/p>\n<ul>\n<li>Aplicativos de terceiros, ou seja, software n\u00e3o fornecido pela Loadscan.<\/li>\n<li>Problemas com o ambiente de TI &#8211; isso inclui a rede local (LAN) do cliente, problemas com o sistema operacional do cliente e problemas com o navegador.<\/li>\n<li>Qualquer visita ao local para diagn\u00f3stico de hardware ou software.<\/li>\n<li>Qualquer treinamento.<\/li>\n<li>Problemas de rede do cliente &#8211; conectividade com o LVS\/MPS de dentro da rede da sua empresa.<\/li>\n<li>Conectividade m\u00f3vel\/celular do cliente e solu\u00e7\u00e3o de problemas se o seu dispositivo ou scanner estiver usando uma conex\u00e3o celular.<\/li>\n<li>Suporte a dispositivos do cliente &#8211; PC\/Laptop\/Tablet\/Telefone.<\/li>\n<li>Todos os custos de visita ao local s\u00e3o cobrados de acordo com as taxas estipuladas em nosso Contrato de Servi\u00e7o e Suporte.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\">\n<div class=\"table-2\">\n<p>&nbsp;<\/p>\n<table width=\"100%\">\n<thead>\n<tr>\n<th align=\"left\"><b>Item de servi\u00e7o\/suporte<\/b><\/th>\n<th style=\"text-align: left;\" align=\"left\"><b>Inclu\u00eddo<\/b><\/th>\n<th style=\"text-align: left;\" align=\"left\"><b>Exclu\u00eddo<\/b><\/th>\n<th align=\"left\">Descri\u00e7\u00e3o<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td align=\"left\"><b>Acesso ao MyScanner<\/b><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-check-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\">Clique <a href=\"https:\/\/www.loadscan.com\/solutions\/myscanner\/\">aqui<\/a> para conhecer os recursos do MyScanner.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><b>3 licen\u00e7as de usu\u00e1rio do MyScanner<\/b><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-2 fb-icon-element fontawesome-icon fa-check-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\">A assinatura inclui tr\u00eas licen\u00e7as de usu\u00e1rio. \u00c9 poss\u00edvel adquirir licen\u00e7as adicionais mediante pagamento, e cada scanner adicional comprado vem com uma licen\u00e7a de usu\u00e1rio. <\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><b>Complementos do MyScanner<\/b><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-3 fb-icon-element fontawesome-icon fa-check-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\">Suporte para complementos do MyScanner, desde que a assinatura do complemento esteja ativa.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><b>Acesso ao suporte remoto<\/b><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-4 fb-icon-element fontawesome-icon fa-check-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\">Registrar um t\u00edquete de suporte por meio de um de nossos canais de suporte aprovados.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Diagn\u00f3stico remoto &#8211; Software<\/strong><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-5 fb-icon-element fontawesome-icon fa-check-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\">Diagn\u00f3stico remoto de qualquer problema de software registrado.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Diagn\u00f3stico remoto &#8211; Hardware<\/strong><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-6 fb-icon-element fontawesome-icon fa-check-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\">Diagn\u00f3stico remoto de qualquer problema de hardware registrado.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Diagn\u00f3stico remoto de pe\u00e7as em garantia<\/strong><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-7 fb-icon-element fontawesome-icon fa-check-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\">Diagn\u00f3stico remoto de uma pe\u00e7a de hardware do seu sistema LVS\/MPS que ainda est\u00e1 coberto pela garantia.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Atualiza\u00e7\u00f5es de software incorporado para seu LVS\/MPS<\/strong><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-8 fb-icon-element fontawesome-icon fa-check-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\">Vers\u00f5es mais recentes do software embarcado para o seu sistema LVS\/MPS. Voc\u00ea mesmo pode baix\u00e1-las e instal\u00e1-las ou, se a conex\u00e3o de rede permitir, um dos nossos t\u00e9cnicos pode fazer a instala\u00e7\u00e3o remotamente. Para atualiza\u00e7\u00f5es no local, ser\u00e3o cobrados os custos da visita.  <\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Corre\u00e7\u00f5es remotas de software e altera\u00e7\u00f5es nas configura\u00e7\u00f5es do sistema<\/strong><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-9 fb-icon-element fontawesome-icon fa-check-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\">Altera\u00e7\u00f5es de configura\u00e7\u00f5es remotas e corre\u00e7\u00f5es de software que est\u00e3o sendo aplicadas ao seu sistema LVS\/MPS.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Corre\u00e7\u00f5es de bugs<\/strong><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-10 fb-icon-element fontawesome-icon fa-check-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\">Implementa\u00e7\u00e3o remota de software para corrigir um problema devido a um bug no software.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Acesso ao portal de suporte e \u00e0s perguntas frequentes<\/strong><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-11 fb-icon-element fontawesome-icon fa-check-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\">Acesso 24\/7 ao portal de suporte da Loadscan, que inclui uma se\u00e7\u00e3o de perguntas frequentes.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Suporte a aplicativos de terceiros<\/strong><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-12 fb-icon-element fontawesome-icon fa-times-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\">Qualquer software n\u00e3o fornecido pela Loadscan n\u00e3o \u00e9 coberto.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Problemas no ambiente de TI<\/strong><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-13 fb-icon-element fontawesome-icon fa-times-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\">Isso inclui a rede local (LAN) do cliente, problemas no sistema operacional do cliente e problemas no navegador.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Visitas ao local para diagn\u00f3stico de hardware\/software<\/strong><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-14 fb-icon-element fontawesome-icon fa-times-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\">Qualquer visita de um t\u00e9cnico ao local, mesmo para reparos em garantia, \u00e9 cobrada de acordo com as taxas padr\u00e3o para t\u00e9cnicos, que podem ser encontradas nesta p\u00e1gina.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Treinamento<\/strong><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-15 fb-icon-element fontawesome-icon fa-times-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\">Ap\u00f3s o treinamento inicial, que \u00e9 fornecido na instala\u00e7\u00e3o do seu equipamento, todas as sess\u00f5es de treinamento subsequentes ser\u00e3o cobradas.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Problemas de rede<\/strong><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-16 fb-icon-element fontawesome-icon fa-times-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\">Conectividade com o LVS\/MPS de dentro da rede da sua empresa.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Conectividade m\u00f3vel\/celular do cliente<\/strong><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-17 fb-icon-element fontawesome-icon fa-times-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\">Os problemas de conectividade celular e a solu\u00e7\u00e3o desses problemas implicar\u00e3o em uma cobran\u00e7a.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Suporte a dispositivos clientes<\/strong><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-18 fb-icon-element fontawesome-icon fa-times-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\">Qualquer suporte para PC\/Laptop\/Tablet\/telefone celular n\u00e3o est\u00e1 inclu\u00eddo.<\/td>\n<\/tr>\n<tr>\n<td align=\"left\"><strong>Visitas ao local<\/strong><\/td>\n<td align=\"left\"><\/td>\n<td align=\"left\"><i class=\"fb-icon-element-19 fb-icon-element fontawesome-icon fa-times-circle far circle-no\" style=\"--awb-font-size:16px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><\/td>\n<td align=\"left\">Todos os custos com visitas ao local s\u00e3o cobrados de acordo com as tarifas estabelecidas no <a href=\"https:\/\/www.loadscan.com\/service-and-support-agreement\/\" target=\"_blank\" rel=\"noopener\">Contrato de Servi\u00e7o e Suporte<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:15%;--awb-padding-left:15%;--awb-padding-right-medium:10%;--awb-padding-left-medium:10%;--awb-padding-right-small:5%;--awb-padding-left-small:5%;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:50px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-3\"><div class=\"heading icon-left\">\n<h1 class=\"content-box-heading fusion-responsive-typography-calculated\">Contrato de servi\u00e7o e suporte<\/h1>\n<\/div>\n<div class=\"content-container\">\n<h6>\u00daltima atualiza\u00e7\u00e3o em julho de 2022<\/h6>\n<p>Clique <a href=\"https:\/\/www.loadscan.com\/wp-content\/uploads\/2024\/04\/Loadscan-Service-Support-Agreement-07-22.pdf\">aqui<\/a> para ver o contrato de servi\u00e7o e suporte mais recente <\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":50,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-42393","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contrato de Servi\u00e7o e Suporte - Loadscan<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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