Measuring up to “Gro Rich”
Signature Australian compost and mulch facility, Richgro, rely on volumetric scanning technology by Loadscan. Carey West, owner of Loadscan, spent the day with Geoff and Tim Richards at the Richgro head office and bulk facility in Jandakot, WA.
Richgro own two load volume scanner (LVS) units that are installed and configured in a one-way traffic route. One LVS is set up to measure the inbound loads and the second is used to scan and measure their out-bound bulk supplies to their customers.
Carey West commented “It was great to see our product in action at such a well-known Australian company. Richgro is able to measure their purchases of RAW bulk product to make sure they are receiving the right quantity of product ordered. The RAW product is then blended and mixed into the various products of composts and mulches that they sell. The second LVS is to measure the bulk products they deliver to their customers.”
The two LVS units are also running the Loadscan synchronized database software which allows both scanners to share the reference (database) scans of each truck and allows for two scan measurements between both scanners. A truck that is not currently registered into the LVS database can be scanned first with a full load by the inbound scanner, then the truck can be unloaded and scanned empty at the second scanner to obtain the volume measurement of the fully laden truck.
“Since installing the LVS we are able to accurately measure the bulk products we deliver to our customers. The LVS keeps an eye on the loader drivers and makes sure they are not giving our precious product away by over supplying the customer but more importantly that they don’t under supply them.
It’s certainly key to having happy customers that will return to buy your product as they know they will receive exactly what they ordered. There’s even proof on a printed ticket!” Said Tim Richards, Richgro Managing Director.
Richgro is an Australian-owned, fourth-generation family business that has been manufacturing premium garden products since 1916.
If you want a comprehensive volumetric payload measurement system for your bulk facility, get in contact with the team at Loadscan today.