How volume scanning reshapes customer relationships 

volumetric scanning

Tracking material volumes across multiple sites is a constant challenge for civil and earthmoving operations. Disputes over load size, inconsistent ticketing systems, and unclear measurement methods often strain relationships between contractors, suppliers, and clients.

For The Kearney Companies, volumetric scanning has transformed this dynamic, providing transparency that customers now actively request.

Eliminating Disputes with Accurate Load Data

Before volumetric scanning, disagreements over delivered volumes were common. Now, the volume scanner removes the guesswork, creating a single source of truth for every load.

“There’s no dispute with suppliers because it’s exactly what they are getting paid for—averaging about 16.5yd³ per truck,” says Alan Payne.

Daily reporting has become central to operations. Even if suppliers lack their own scanner, The Kearney Companies provide a detailed breakdown of each load hauled the previous day.

“If a load wasn’t scanned, we calculate the daily average for billing purposes,” Payne explains.

Building Trust Through Transparent Reporting

Cross-referencing scanner data with traditional ticketing ensures accuracy and alignment. Suppliers increasingly adopt the scanner’s figures as the basis for invoices. In some cases, scanners are installed at supplier or customer sites to support full end-to-end transparency.

“Some clients now ask us to pay for material based on our load scanner data,” says Payne.

By providing daily reports of hauled yards and total cubic yards moved, The Kearney Companies have built a reputation for accuracy, fairness, and reliability.

The Bottom Line: Volumetric Scanning as a Business Asset

In environments where trust is currency, volumetric scanning has become one of the company’s most valuable tools. Accurate, real-time load reporting improves client relationships, reduces disputes, and ensures operational transparency.

With volumetric scanning, contractors and suppliers can finally work from a shared source of truth, enhancing efficiency and fostering stronger partnerships across the civil and earthmoving industries.

 

2025-12-08T10:30:43+13:00November 27th, 2025|
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